Thank you for choosing Bestofe for your shopping needs. We take pride in delivering high-quality products to our customers, and we strive to provide a seamless shopping experience for you. This Shipping Policy outlines our shipping, cancellation, return, and refund policies to ensure that you receive your products in a timely and efficient manner.
Orders are processed and shipped from our warehouse in the USA within 2-3 business days of receipt of payment. We offer standard shipping to all customers for a flat rate of $6.00. Delivery times vary depending on your location and shipping method chosen, but we estimate that it will take between 4-8 business days for your order to arrive.
We process orders Monday through Saturday, excluding national holidays. Please note that our cut-off time for order processing is 11:30 PM, so any orders received after that time will be processed the following business day.
Once your order has shipped, we will send you a confirmation email containing your tracking information so that you can follow your package’s progress. If you have any questions or concerns regarding your shipment, please contact our customer service team at [email protected].
If you wish to cancel your order, please contact our customer service team at [email protected] as soon as possible. We will make every effort to cancel your order before it is shipped. However, if your order has already been shipped, you will need to follow our return policy guidelines.
At Bestofe, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you can return it to us within 30 days of delivery for a full refund or exchange. All items must be returned in their original condition with all tags and labels intact.
To initiate a return, please contact our customer service team at [email protected] with your order number and reason for the return. We will provide you with a return authorization number and instructions on how to proceed with your return. Please note that you are responsible for the cost of return shipping.
Once we receive your returned item, we will process your refund within 4-10 business days. Refunds will be issued in the same form of payment used to make the original purchase. Please note that depending on your bank or credit card company, it may take additional time for the refund to post to your account.
We hope that this Shipping Policy has provided you with a clear understanding of our shipping, cancellation, return, and refund policies. We take great pride in providing our customers with high-quality products and exceptional service. If you have any questions or concerns, please do not hesitate to contact our customer service team at [email protected]. Thank you for shopping with Bestofe.